Dan Dragon
Senior Software Engineer · Accessibility Professional (IAAP CPWA)
GitHub — github.com/Daniel-DragonLinkedIn — linkedin.com/in/dan-dragon
Summary
Senior software engineer and IAAP-certified accessibility professional. I lead WCAG 2.1 AA work on a high-traffic consumer web platform — The Elder Scrolls Online account ecosystem — and build the TypeScript front ends and component architecture behind it. That sits on real delivery depth: Azure and AWS, Docker, and CI/CD pipelines that get accessible software in front of people reliably. Inclusive design is not an afterthought in my work; it is the point.
Experience
Jahnel Group, an Inc. 5000 company
Schenectady, NY
Senior Software Engineer
2024 – present
- Lead the accessibility upgrade of The Elder Scrolls Online account ecosystem to WCAG 2.1 AA while embedded with ZeniMax Online Studios.
- Run WCAG audits across the platform and give internal accessibility talks.
- Set technical standards for and review the work of a team of ten onshore and offshore engineers.
- Lead the on-premises to Azure cloud migration: dockerized deployments, CI/CD, environment strategy, and release controls, plus a Terraform infrastructure-as-code proof of concept.
- Containerized legacy bare-metal applications with Docker, cutting developer onboarding from two days to fifteen minutes.
- Build high-throughput APIs exposing Elder Scrolls Online telemetry to hundreds of thousands of daily active users.
- Deliver Tableau reporting for business areas, replacing custom-built reporting software with reports the business maintains itself.
Software Engineer
March 2021 – 2024
- Led the structural rewrite of the Elder Scrolls Online account platform, including a Worldline payment gateway integration.
- Audited and upgraded web architecture to meet WCAG 2.1 AA, and advocated for inclusive design through cross-functional technical talks.
- Architected asynchronous job scheduling on AWS using Elastic Beanstalk and SQS message queuing for decoupled processing workflows.
- Directed the migration of legacy JavaScript codebases to TypeScript, improving stability and development velocity.
- Moved the team from Git Flow to trunk-based development, reducing merge conflicts and release-cycle deployment errors.
- Built data pipelines across REST APIs, Azure Functions, and batch processes, with the database design and query optimization behind them.
SUNY Adirondack
Queensbury, NY
Instructor, Continuing Education
2017 – present
- Develop curriculum for and teach Microsoft Excel I, II, and III to adult learners in person and online — data analysis, formulas, and reporting for working professionals.
- Partner with the Continuing Education department to build coursework around the skills local businesses are hiring for.
Ayco, a Goldman Sachs Company
Saratoga Springs, NY
Software Engineer
May 2019 – March 2021
- Led a team of ten offshore developers building Ayco’s Salesforce production instance, and built the integration services other teams relied on.
- Integrated telephony systems with Salesforce CRM and built batch/ETL processes consolidating on-premises and telephony data.
- Created the Spring Boot library that allowed secure connections to the Salesforce org, and applied Apex Enterprise Patterns across the codebase.
- Designed the data models, database structures, and SQL underpinning CRM reporting, and established the data validation rules protecting reporting accuracy.
- Wrote the technical standards, specifications, and process documentation the platform team adopted.
Software Engineer Intern
2017 – May 2019
- Assisted with a monolithic application transition from AngularJS to Angular.
- Built auditable permissions checking and a shared common-code package used across the team.
- Increased automated test coverage on the services the team maintained.
Education
The College of Saint Rose
BS/MS Combined Program — Computer Science / Computer Information Systems
2017 – 2019 · GPA 4.0 · Summa Cum Laude, Sigma Alpha Pi
Outstanding Student in MS CIS / BS CS Award (2019) · Programming competition winner (2018)
SUNY Adirondack
Associate of Science (A.S.) — Computer Science
2015 – 2017 · GPA 3.9 · Summa Cum Laude, Phi Theta Kappa
Computer Science Award (2017)
SUNY Adirondack
Associate of Science (A.S.) — Liberal Arts and Sciences
2013 – 2015 · Summa Cum Laude, Phi Theta Kappa, Student Senate, Student Affairs Committee
Skills
Accessibility & Digital Inclusion
- IAAP CPWA / CPACC
- WCAG 2.1 / 2.2 Compliance
- Accessibility Auditing
- Inclusive UX/UI Design
- Web Accessibility
Front-End Engineering
- TypeScript
- JavaScript
- Node.js
- Angular
- Component Architecture
Backend & Data
- Java
- PHP
- REST API Design
- SQL & Stored Procedures
- Data Modeling
- Query Optimization
Cloud & Delivery
- Azure
- Azure Functions
- AWS
- Terraform
- Vault
- Consul
- Docker
- CI/CD
- Git / GitHub
- Infrastructure as Code (IaC)
- Secrets Management
Platforms & Teaching
- Salesforce (Admin, Experience Cloud, Agentforce)
- Tableau
- Curriculum Design
- Technical Instruction
Certifications
Accessibility
Certified Professional in Web Accessibility (CPWA) (January 2026) · Certified Professional in Accessibility Core Competencies (CPACC)
AWS
AWS Certified Cloud Practitioner (January 2022)
Microsoft Azure
Azure AI Engineer Associate (December 2025) · Azure AI Fundamentals (December 2025) · Azure Developer Associate (May 2025) · Azure Administrator Associate (April 2025) · Azure Fundamentals (January 2025)
HashiCorp
Terraform Associate (003) (February 2025) · Vault Associate (003) (February 2025) · Consul Associate (003) (March 2025)
Salesforce
Salesforce Certified Administrator (May 2025) · Salesforce Certified Experience Cloud Consultant (August 2025) · Salesforce Certified Agentforce Specialist (August 2025)
Professional memberships
IAAP Professional Member (2024 – present)
Volunteer
Board Member — Director of Technology
2026 – present
Helping keep the park accessible, and assisting board members and volunteers by automating as much work as possible to reduce burnout.
Fort Edward EMS
EMT-B
2012 – 2016
Obtained EMT-B certification and volunteered with the rescue squad.